Terms of Service

Effective Date: 10/25/2025
Last Updated: 10/25/2025

1. Acceptance of Terms

By accessing or using SimuPanel (“Service”), operated by SearchWell Labs LLC (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

SimuPanel is a consumer behavior simulation platform that uses artificial intelligence and peer-reviewed science to help businesses validate product ideas and make data-driven decisions. The Service is currently in development and available through our waitlist program.

3. User Accounts and Registration

To access certain features of our Service, you may be required to provide personal information, including your email address. You agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful, threatening, or offensive content
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any commercial purpose without our express written consent
  • Interfere with or disrupt the Service or servers connected to the Service

5. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by SearchWell Labs LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices. By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy.

7. Disclaimers and Limitations of Liability

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEARCHWELL LABS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

8. Indemnification

You agree to defend, indemnify, and hold harmless SearchWell Labs LLC and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.

9. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Houston, Texas.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the sole and entire agreement between you and SearchWell Labs LLC with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

SearchWell Labs LLC

17350 State Hwy 249 Ste 220

Houston, TX 77064

Email: jameson@searchwell.io

15. Waiver

No waiver by SearchWell Labs LLC of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of SearchWell Labs LLC to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.