Privacy Policy

Effective Date: 10/25/2025
Last Updated: 10/25/2025

1. Introduction

SearchWell Labs LLC (“we,” “our,” or “us”) operates the SimuPanel website and service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

  • Email Address: When you join our waitlist, we collect your email address to send you updates about SimuPanel's launch and development progress.
  • Communication: Any information you provide when contacting us directly.

2.2 Information We Collect Automatically

  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and click patterns.
  • Device Information: Your IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze website performance.

3. How We Use Your Information

We use the information we collect to:

  • Send you updates about SimuPanel's development and launch
  • Provide customer support and respond to your inquiries
  • Improve our website and services
  • Analyze usage patterns and optimize user experience
  • Comply with legal obligations
  • Protect our rights and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., Resend for email services).
  • Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from our communications at any time

7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

SearchWell Labs LLC

17350 State Hwy 249 Ste 220

Houston, TX 77064

Email: jameson@searchwell.io

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, how we use it, and with whom we share it. You also have the right to request deletion of your personal information and to opt-out of the sale of personal information.

13. European Union (GDPR) Rights

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal information. You also have the right to lodge a complaint with a supervisory authority.